LOCATION: Green Bay

STANDARD HOURS: Approximately 24 hours/week. Schedule to be determined at the time of hire between the hours of Monday-Thursday 8:00am-6:00pm and Friday’s between 8:00am and 4:00pm. Flexibility is required.

MINIMUM STARTING RATE OF PAY: $15.00 per hour

This position is grant funded for 1 year with the possibility for renewal.

• Greet internal and external customers, in person or via phone and email.  Serve as the liaison between the customer and the appropriate individual regarding GED®/HSED, English Language Learner (ELL), and Career Pathways Bridge (CPB) programming.
• Act as resource person for faculty, administration and staff. Assist with classroom access, printing, supplies, room scheduling, etc.
• Efficiently manage administrative tasks and support daily operations with minimal supervision
• Design and develop reports, correspondence, spreadsheets, and databases from verbal direction, rough draft or supervisor’s direction.
• Manage text campaigns to students including the development of messages, sending messages, and responding and taking action based on responses from students.
• Serve in a cross-functional capacity to assist and support all Adult Education staff, faculty, and administration.
• Coordinate and communicate with all other office staff to ensure in constant sharing of information and quality of service to customers.
• Enter and maintain accurate student data such as enrollments, attendance, test scores, etc. in the client reporting system for GED®/HSED and ELL programming.
• Monitor and track students by entering intakes and exits in the client reporting system.
• All other duties and projects as assigned.

• Proficient with Microsoft Word and Excel.
• Comfortable with Outlook calendars, tasks and basic email function.