ESSENTIAL FUNCTIONS 

• Facilitate cross-cultural communication for non-English speaking dental patients during the appointment including translating patient care interactions between the patient, student, faculty, and dentist, and assisting with completion of health questionnaire forms.
• Assist with patient appointment scheduling and confirmation for non-English speaking Dental patients.
• Assist with translation of dental and medical forms and procedural signages for the Dental Assistant and Dental Hygiene Clinics.
• Adhere to HIPAA privacy laws to protect the confidentiality of patient information.
• Communicate dental clinic services, protocols, and limitations to non-English speaking patients.

MINIMUM QUALIFICATIONS AND WORK EXPERIENCE

• Technical Diploma or Associate Degree
• 2 years of prior customer service/administrative work experience; ideally within the Dental industry.
• Microsoft Office Suite
• Ability to read, write and speak fluently in Spanish and English

**An equivalent combination of education and work experience may be considered. 

Preferred Qualifications: 

• Two years’ experience as a Spanish/English interpreter is preferred.
• Workday preferred; Knowledge of Dental Software (Dentrix) preferred.