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Front of House

Front of House

Pay: $11/hr + Tips (Starting Pay, Growth Available)
Availability: Weekend Heavy, Seasonal
Description: Our Restaurant Service Team is trained in all front-of-house roles to provide the most flexibility and variety possible. You will be trained in Hosting, Cashiering, Bussing, Gift Shop, and Bartending. Training for Tour Guide and Serving is available based on business needs and individual success. We are looking especially for individuals who want to guide tours or serve our fish fry.
Email your application to kenzie@lakefrontbrewery.com or fill out an application in person.

WHAT YOU’LL DO:
– Greet guests as they come to the service counter, and ensure each guest is served efficiently.
– Take food orders from guests while maintaining a courteous demeanor at all times.
– Communicate any special needs of the guest to the kitchen staff.
– Run food to tables.
– Pre-bus and bus tables during service time.
– Daily setup, side work, and closing duties.
– Ability to lift up to 45 pounds unassisted on occasion.
– Maintain Beer Hall atmosphere by ensuring each guest has a clean and orderly environment to enjoy themselves.

WHAT YOU KNOW & CAN DO:
– Ability to understand, read, speak, and write English to fully comprehend guest requests.
– Ability to remember, recite, and promote a variety of menu items.
– Ability to move through a crowded room to deliver food to guests.
– Ability to relay important guest requests to the kitchen
– Ability to effectively deal with customer complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer, and providing positive and proactive solutions.
BONUS POINTS for cash handling and hospitality experience in a high-volume environment.

Additional Info

Job Type : Part-time, Seasonal

Education Level : Not Applicable

Experience Level : Entry Level

Job Function : Customer Service, General

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