LOCATION: Green Bay

STANDARD HOURS: 37.5 Hours per week; Typical hours Monday-Friday between 7:30 a.m. – 5:00 p.m.; Flexibility required to include other evening and/or weekend hours, as necessary.

PAY RANGE: $22.90 - $24.69 per hour

This position is responsible for providing outstanding service for helping internal and external customers with Admission and Registration needs. Employees will possess knowledge of all aspects of Enrollment Services and the College, with knowledge of their area of expertise and usage of the College computer system for information retrieval and reporting.

• Review, analyze, and take action on admission and enrollment data to ensure students are enrolled in the appropriate program and courses, i.e. pre-program to program status, managing program wait lists, closing student records, etc.
• Clearly communicate with students via email, text, phone, in-person on their admission status. Compose and update admission communications on a regular basis.
• Collaborate with the Learning Deans, Admission Advisors and Academic Advisors to guarantee accuracy of student records for enrollment and graduation in accordance with published policies and procedures.
• Review, analyze and process district-wide Credit for Prior Learning, within the guidelines and policies of the WTCS and NWTC. Process and enter incoming academic transcripts and enrollment records.
• Facilitate the graduation process between staff and students, develop reports and share information with necessary departments
• Collect & submit reporting information on behalf of Enrollment Services (i.e. National Student Clearinghouse, state reporting, student & employers verifications)
• Compose, research, and update materials to provide access to information for our customers, staff and the general public. Compile and prepare correspondence and documents for mailings
• Gather and interpret data to prepare and analyze reports for enrollment, tracking, and accountability.
• Support process improvement initiatives and centralization of enrollment process for programs and certificates.
• Attend recruitment and enrollment events internally and externally to represent and assist with the admission process; participate in events designed to move students from application to enrollment.
• Cross-train and provide backup within Enrollment Services