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Customer Service Specialist

Customer Service Specialist

Government & Public Administration Customer Service

Come join the City of Appleton and thrive! Here at the City, you’ll have the opportunity to work in a forward-thinking, positive environment alongside other caring team members. You’ll be challenged by rewarding work that impacts the lives of community members each day. You’ll expand your skills and knowledge through training and growth opportunities. You’ll be respected and appreciated for sharing your ideas and bringing your authentic self to your work. Come join our team—you belong here!  


The City of Appleton is currently accepting applications for a vacancy in Public Works. We are looking for an individual who has excellent clerical and customer service skills. This is varied customer service and clerical work, which involves moderately complex work methods and problems. Work requires the exercise of initiative, independent judgment, confidentiality, discretion in handling delegated administrative details, and the performance of various clerical duties. The individual must be able to perform multiple tasks simultaneously, work well under pressure and be a team player. Prior government work experiences a plus.

 

Qualifications

Applicants should have experience in general clerical work; graduation from high school plus additional training of at least one year of college, business, technical school (including or supplemented by courses in typing, computer use, office practices and clerical subjects); or any equivalent combination of experience and training.


Salary

The annual salary range for this position is $21.88 – $27.1334  plus an excellent fringe benefit package including paid time off, health, life, dental, and Wisconsin Retirement System (WRS). The WRS is among the best funded and best managed public pension systems in the country.


Hours 

This position is Monday – Friday, 8:00am – 4:30pm. Regular attendance is required.

 

How to Apply

If you are interested in applying for this position, please complete an on-line application at www.appletonwi.gov by no later than Sunday, June 28, 2026. Resumes without an application will not be considered. 

City of Appleton Human Resources

100 N. Appleton Street, 6th floor

Appleton, WI 54911

Phone: (920) 832-6458

Email: humanresources@appleton.org

Equal Opportunity Employer


Additional Info

Job Type : Full-Time

Education Level : High School

Experience Level : Entry Level

Job Function : Customer Service

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